Effective Date: September, 16th 2024.
At ELDAPRO Inc., we take your privacy seriously. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal data.
1. Information We Collect
We collect the following personal information:
- Name
- Email address
- Phone number
- Company name and address
- Payment information (handled by Stripe)
We also collect data related to your usage of the service, including projects, drawings, and specifications.
2. How We Use Your Information
We use your personal data to:
- Provide and maintain the service
- Manage subscriptions and process payments
- Respond to your inquiries and provide support
- Improve our service and user experience
We do not use your personal information for marketing purposes.
3. Third-Party Services
We share your data with trusted third-party services for specific purposes:
- Stripe: Handles payment processing. We do not store sensitive payment information.
- OpenAI: Provides AI-powered assistance.
- Google Cloud: Used to store and manage user data.
- Microsoft: Used for document preview functionality.
We do not sell or share your personal data with any other third parties.
4. Data Security
We take data security seriously and implement measures such as encryption and secure access protocols to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. User Rights
You have the right to:
- Access your personal data
- Request the correction or deletion of your personal data
- Withdraw consent for us to process your data (may affect service availability)
If you wish to exercise any of these rights, please contact us.
6. Data Retention
We retain personal data for as long as necessary to provide the service and comply with legal obligations. If you terminate your account, we may retain some information for a period of time to resolve disputes or enforce our agreements.
7. Links to Other Websites
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of the service constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@eldapro.com.